We have a January Winner!
Congratulations Amanda Bundy of Hemophilia Health Services.

  Articles of Interest   

 

 

 

 

 

 

 

 

 

 

 

 

Toeing the Line At the Airport Shoe Check
"Travelers are not required to remove their shoes at security checkpoints."
So said Yolanda Clark, an official of the Transportation Security Administration, describing the agency's policy. In case BizClass didn't quite catch it the first time, she repeated herself: "Travelers are not required to remove their shoes at security checkpoints." By the end of our conversation, she had uttered those exact words a few more times for good measure. Click Here to continue.

U.S. agrees on 12-month Chinese visa validity
In an effort to facilitate travel between the United States and China, the two countries have agreed to a reciprocal visa arrangement with both sides offering 12-month multiple-entry business and tourist visas. The U.S. Embassy in Beijing and the Chinese Ministry of Foreign Affairs exchanged diplomatic notes on this agreement in December 2004. The decision became effective from January 15. The previous maximum validity for U.S. visas issued for these purposes was six months and for multiple entries, according to the US Department of State. Click Here to continue.

Most Passengers Do Not Take Advantage of Express Check-In
Although checking in for a flight at the airline's main counter takes significantly longer than curbside service or self-service kiosks, less than one-quarter of passengers take advantage of either of these express check-in options, according to the J.D. Power and Associates 2004 Global Airport Satisfaction Index Study released yesterday. Click Here to continue.

 
  Exceptional Customer Service  

 

 

 

 

 

 

 

 

 

PEOPLE ARE TALKING ABOUT A & I TRAVEL

(Message to Sue Pomeroy at A & I Travel from Shirley Backers of Buckman Laboratories.)

Hi Sue,

I wanted to share with you and please pass this on to the boss of A&I that you are an awesome Travel Agent. You do not let the ball drop, you stick with the customer until the job is done. We were at our ends in Phoenix on last the Wednesday night before Christmas and were told by America West that we could not get out until Christmas. We then called A&I's 800 number and was told that we could only purchase first class tickets, which we did. Then, a wonderful thought came to my mind to call you and you did wonders and we ended up getting regular seats at a much lower cost. Then because of our status with Northwest, we still got bumped up to first class. 

Sue, we are home at a lower expense because of you. Thanks so much for your professionalism and your expertise. It makes all the difference in the world.

You have a blessed New Year.
Shirley

            
Send your exceptional service experiences to ashley@aitvl.com we would love to hear from you.

 

 
  Airline News  


\\

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NorthWest  WorldPerk Changes

Beginning January 1st, 2005 Northwest changes to elite status earnings

  • Northwest will allow most fares to count towards earning status with segments

  • Exceptions include Q I S W T X L on Continental and all Delta flights

  • Currently only the priciest unrestricted fares are counted as elite qualifying segments

  • Elite qualifying miles remain unchanged

Click Here to continue.

 

U.S. CONGRESS Extends Legal Passenger Ticket Protection
The U.S. Congress  approved an extension of a law that requires U.S. airlines to honor passenger tickets issued by airlines that cease operations, assuming space is available and routes overlap. Fees charged are limited to U.S. $50 round-trip and passengers have 60 days to arrange for alternate transportation after the carrier that issued their tickets ceases operation.

Although, in practice, carriers have typically honored the tickets of defunct competitors for many years, this legal provision is the only formal protection available to travelers (a safety net lacking in most areas of the world). The law is opposed by many airlines under the theory that it allows weak carriers to continue selling tickets they are not able to honor.

Northwest Airlines Announces New Nonstop Service
between Detroit and Charlottetown, Canada

One daily flight will be offered from July 1 to Oct. 15, 2005, providing the only nonstop service between Prince Edward Island and the United States. Flight 2896 will depart Detroit at 5:15 p.m. beginning July 1, arriving in Charlottetown at 9:08 p.m. The return flight 2897 starts July 2, leaving Charlottetown at 8:15 a.m. and arriving in Detroit at 10:38 a.m.

Northwest to Begin Operations at New Nagoya Airport on February 17
On February 17, 2005, Northwest Airlines will begin operations at the new Centrair Central Japan International Airport (CJIA) serving Nagoya, Japan. The new airport is located on a manmade island in Ise Bay, which is located approximately 30 minutes by train from downtown Nagoya. The new Centrair international airport will replace the previous airport, and will retain the NGO airport code.
 

 
  Hotel News  

 

 

 

 

 

 

 

The Plaza New York Is Closing
The Plaza New York will close permanently on 4/30/05. The property will be undergoing an extensive renovation for approximately 1 1/2 - 2 years and will re-open as residential and a partial hotel.

 

 
 
  Car Rental  News  

 

 

 

 

 

 

 

 

 

 

 

Avis customers can now enjoy America's leading satellite radio service - XM Satellite Radio - FREE in premium or luxury rentals. 

Take to the roads with a GM vehicle, such as a Cadillac DeVille, Buick LeSabre or Pontiac Bonneville, and enjoy the power to choose what you want to hear - wherever and whenever you want it. 

Simply rent a premium or luxury car with Avis and the service is FREE. If you’re already hooked on the power of XM, you'll be pleased to know that you can continue the passion with your next Avis rental.

XM Satellite Radio service offers the biggest names in music news and sports, including MTV, ESPN Radio and Fox news. And all the music channels are now commercial free.

 

 
  Travel Tip  

Click Here to Check airport delays, get hourly departure/arrival forecasts and more!
 

 

 
  Meeting & Incentive Management  


 

 

 

 

 

 

 

 

 

 



You only get one shot at making a good impression!

Meetings & Incentives are time-consuming and require endless attention to detail- from site selection to contract negotiations to logistics. One small oversight can sabotage the success of your event.

From Conception to Realization, our professionals will ensure your event makes a lasting positive impression.

For your complimentary consultation please contact:
Karen Young, CTC
Meetings and Incentives Manager
Impressions Corporate Meetings & Incentives (a division of A & I Travel)
901-291-1440 or 800-467-1182
karen@aitvl.com

 
  Travel & Leisure  

F

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Welcome to Amelia Island Resort

This is an amazing place to experience and it is a must see on your travel check-list.
 

Valid through February 26, 2005


The Perfect Stress Reliever!

Experience their Renowned Spa and Championship Golf*
All in One Package!


Package entitles each registered guest to:

One 50 minute
spa treatment per night 

OR


One round of golf on
Oak Marsh or Ocean Links* per night
(including cart, bag storage, practice balls and yardage book)



 

 

All service fees are included.
(Watsu Treatment and Golf Play on Long Point are excluded.)

 

Rates Per Room or Villa Per Night**

Accommodations

Resort View

Ocean  View

From

To

From

To

Hotel Room $327 $357 $377 $417
One Bdrm Villa $367 $407 $397 $437
Two Bdrm Villa $626 $686 $676 $866
Three Bdrm Villa $895 $935 $955 $1185
 

**Based on two adults per bedroom. Accommodations, Spa services and golf tee times are subject to availability and must be booked at the time you make your reservation.

MANY OTHER PACKAGES TO CHOOSE FROM!

Call your A & I Travel leisure specialists to get all the details and make your reservations!
Joan, Joye, Lourdes or Rhonda
@
901-291-1400 or 1-800-467-1182
vacation@aitvl.com

A & I Travel Service, Inc.
5124 Poplar Avenue
Suite 101
Memphis, TN  38117

www.aitvl.com

 

LINKS TO PAST ISSUES
 

December 2004 November 2004 October 2004 September  2004 August 2004 July 2004

June 2004 May 2004 April 2004 March 2004 January 2004 December 2003