Starting August 1, 2002, United will charge $20 for all customer-requested paper tickets issued by United channels in the United States, U.S. Virgin Islands and Puerto Rico (reservations, ticket offices, airports, Mileage Plus and united.com) for E-Ticket eligible itineraries. The fee will apply per printing transaction, either at the time of original ticket issuance by United or upon request to convert existing electronic tickets to paper.