I n  T h i s  I s s u e


Greetings from A & I Travel Service.
This edition of our newsletter contains an interesting survey about corporate travel policies, Delta frequent flyer policy change and as always a special leisure travel offer with exclusive amenities.

By the way, if there is anything in particular that you would like to see in next month’s edition, just click here and let us know – we are always happy to hear from you.

 


Rate your Travel Policy

NWA Expands FlyNow Option for Customers Making Same-Day Travel Changes

Northwest's New WorldClub Opens For Northwest Airlines and SkyTeam Customers at Tokyo's Narita International Airport

NWA Reaches New Tentative Agreement with its Flight Attendants

American Airlines: update regarding internal seat assignment fees

Delta Emerges From Bankruptcy Protection

Attention Delta Elite Frequent Flyers

Car rental firms moving with push by airport - Customers will soak up cost with $4 fee

Avis Offers Wi-Fi To Go

Rich Rooms

Road Warriors

Exclusive Offer
7 day - Mediterranean Cruise

 

Articles of Interest
Rate Your Travel Policy
Source: T & E Magazine
A surprisingly large percentage of companies still lack a written travel policy, according to a recent survey by T&E Research. Of the 238 travel managers responding to the online poll, only 61 percent say their firms have a document outlining business travel guidelines.

But those that do put the rules in writing do so at length: While 19 percent keep it brief (1 or 2 pages), 27 percent report their travel policies exceed 10 pages. Click Here to continue.

Airline News
NWA Expands FlyNow Option for Customers Making Same-Day Travel Changes
Source: Northwest Airlines
Northwest Airlines expanded its popular FlyNow option, which permits confirmed flight changes within three hours of scheduled travel for a $25 fee, to now include flights throughout the entire day of departure. Previously, customers wishing to confirm day of departure changes for flights departing outside of the three hour window were assessed a $100 change fee. Click Here to continue.

Northwest's New WorldClub Opens For Northwest Airlines and SkyTeam Customers at Tokyo's Narita International Airport
Source: Northwest Airlines
Northwest Airlines opened a new WorldClub lounge for Northwest and SkyTeam customers at Narita International Airport as part of its ongoing efforts to enhance passengers’ travel experience. Click Here to continue.

NWA Reaches New Tentative Agreement with its Flight Attendants
Source: Northwest Airlines
Northwest Airlines said that it has reached a tentative contract agreement with its flight attendants, represented by the Association of Flight Attendants-CWA (AFA).

“Over the past several days, we have engaged in many hours of intense negotiations with the AFA on a new collective bargaining agreement. We are pleased to have reached this tentative agreement, which would give our flight attendants a $182 million unsecured claim in the airline’s bankruptcy,” said Mike Becker, Northwest Airlines senior vice president-human resources and labor relations. Click Here to continue.

American Airlines: update regarding internal seat assignment fees
Beginning April 12th American Airlines Reservations Agents will begin charging a $15.00 for any seat assignment requests or changes that are called into them directly.

Delta Emerges From Bankruptcy Protection
Source: BCD Travel
As expected, Delta Air Lines emerged from bankruptcy protection after 19 months of restructuring. Delta anticipates that its debt at the end of 2007 will be less than half of what it was on June 30, 2005 ($16.9 billion). Delta plans on returning to the New York Stock Exchange on Thursday of this week.

Attention Delta Elite Frequent Flyers
Delta has made an enhancement to their elite upgrade process that will automatically place Elite travelers on the Delta upgrade queue immediately after ticketing. Formerly this was a manual process we handled in house. Your upgrade will still be based on your elite status level, the class of service booked, and as always, availability.
If for some reason you do not wish to be upgraded, please let us know. We will call Delta and have them block your upgrade for this exact record.
 

 

Exceptional Customer Service


Rosie Gattas


Dear Ms. Gattas,
I wanted to personally thank you for your assistance in "getting me home" from San Diego, California, Friday, February 16, 2007.

My assistant, Donna Hightower, told me how instrumental you were in making the arrangements and I cannot tell you how much this meant to me and my family.

In these days when customer service seems to have vanished from the face of the earth, it is refreshing to find someone of your caliber who is willing to go above and beyond in assisting your customer; especially with the outstanding results you provided.

A & I Travel is fortunate to have you as one of their employees.

Best regards,
Cary P. Hagan, Wright Medical Technology, Inc.

 


 



   

 

 


 

Car Rental News

Car rental firms moving with push by airport - Customers will soak up cost with $4 fee
Source: Memphis Business Journal
Memphis-Shelby County Airport Authority is moving forward with plans to build a $48 million, 78-acre ground transportation center at Winchester and Airways.

The center, which is expected to be completed by 2011, will be the new home of rental car companies and hotel shuttle buses. MSCAA will accept construction bids this summer. Click Here to continue.

Avis Offers Wi-Fi To Go
Source: T & E Magazine
Avis Rent A Car now offers portable wireless Internet access. The Autonet Mobile Service system can be rented for $10.95 per day and is compatible with all Wi-Fi enabled devices. The company stresses that these systems should not be used while driving, but can be taken into a hotel or other facility. The units are available at Avis locations in Atlanta, Chicago, Dallas, Los Angeles, Miami, the New York City metro area, San Diego, San Francisco, Seattle and Washington, D.C.
 

Did You Know?


Rich Rooms
Source: T & E Magazine
According to a survey by the Hogg Robinson Group, these cities had the highest average hotel room rates (in U.S. dollars) in 2006:
1. Moscow $ 434 5. Hong Kong $305
2. New York City $343 6. Milan, Italy $299
3. Bangalore, India $328 7. Dubai, United Arab Emirates $295
4. Paris $311 8. London $289

Road Warriors
Source: T & E Magazine
Athletic-Minded Traveler (www.athleticmindedtraveler.com), a company that helps travelers maintain fitness on the road, claims the following properties have the best hotel gyms in the United States.

1. The Houstonian Hotel, Club & Spa, Houston
2. Park Hyatt Philadelphia at the Bellevue
3. Four Seasons Hotel San Francisco
4. Embassy Suites Hotel Chicago - Downtown/Lakefront
5. The Venetian, Las Vegas
 

Travel & Leisure

1


 


Exclusive Offer
7 day - Mediterranean Cruise - From $5,952
*

Treat yourself to the uniquely personal style of cruising called Seabourn yachting life. And experience the acclaimed blend of intimate luxury and fascinating destinations that will make your vacation truly unforgettable.

With all-suite accommodations, many with balconies, Seabourn yachting life is ultra inviting. The culinary artistry is unparalleled, with dining options from formal to casual, and cuisine by celebrity chef Charlie Palmer. And with virtually one staff member for every guest, the service proves that wishes often do come true.

Sail aboard
Seabourn Legend

Sail Date: 8/18/2007

Your Exclusives

  • Complimentary Shore Event: VALLETTA-MALTA Through the Ages

  • Ensemble Travel Host

  • Complimentary Traveler Cocktail Party

  • $300 per couple shipboard credit ($150 for single guests) for new bookings made between April 1 - May 31, 2007

Ports of Call - click here to view a visual itinerary.
Rome, Sorrento, Taormina, Valletta, Tunisia, Monte Carlo, Nice

Please Note: there are many more sailings with exclusive extras to select from if the date of this sailing is not a good fit. Just give us a call at 901-291-1400 and ask to speak with one of our leisure travel professionals to check availability.




Early Booking Savings
up to 30% plus an
additional 5% savings

Click Here to
visit the

Seabourn
Virtual Theatre

360° photos and videos
 


Special Interests you
will enjoy on this Cruise

Fine Arts
Food and Wine
History

.....................

$300 per couple
shipboard credit


*Prices and terms are displayed as received from individual suppliers. Prices shown are per person, double occupancy. Certain offers carry restrictions and penalties to be advised at time of booking. Validity differs with each offer. Offers are subject to change without notice, subject to availability, and may be withdrawn at any time. Some blackout dates apply. Neither Ensemble Travel Group nor any of its member agencies assume any responsibility for the accuracy of prices and terms. Ensemble Travel Group and its sub-agents act solely as agents for the companies providing services and facilities to travelers and have no responsibility or liability for loss of or damage to property, injury or death due to errors, omissions or intentional acts of the companies providing services.


Call an A & I Travel leisure specialist to make your reservations.
Ask for Joan, Joye, or Rhonda
901-291-1400 or 1-800-467-1182
vacation@aitvl.com

 

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